About Us
We are a 3 physician Internal Medicine team, each of us having over 20 years of medical experience.
Doctors Carol Richardson-Te, Francis Te, and Carlos Martinez provide patient-focused primary care for individuals 18 years and older. We approach each patient individually with care and expertise. Everyone – patients, staff and doctor – works together as a team to accomplish treatment goals. The practice is well established and closely networked with excellent specialists. Quality care, genuine concern, kindness and humor remain the cherished cornerstones of this second-generation practice. Our mission is to provide patients a medical "home" where quality healthcare is available and affordable.
Appointments
Appointments are always recommended. Emergency appointments are made available as needed. If appointments need to be cancelled or rescheduled, we ask for advanced notice. Our office is staffed Monday through Friday, 9:00 a.m. - 5:00 p.m.
Parking
A patient parking structure is available for your convenience located on the corner of Shatto Street and Witmer Street.
Emergency Care
For life-threatening situations, please call 911. Upon assessment, transfer to the nearest hospital may be necessary. For non-emergency questions, refills, appointments, please call during regular office hours.
Telephone Calls
Patient messages are forwarded to the appropriate doctor and return calls are made as soon as possible. Due to the high volume of calls daily, our staff appreciates your patience.
Prescription Refills
Maintenance prescription refills are done during regular business hours (Monday - Friday). A week’s supply of medication is recommended to avoid last-minute emergencies. Please note, controlled medications can no longer be filled by phone nor fax to the pharmacy.
Insurance and Payment Policies
We accept all insurance plans and are in-network providers for Blue Cross and Blue Shield PPO plans, HMO plans (including GSMPA, KAMG, SVIPA, SMG, Regal/Lakeside, Hispanic IPA, CIGNA), and Medicare. Copay and deductible payments are required at the time of service. We accept cash, checks and all major credit cards.
For any additional questions or to schedule an appointment, please call us at (213) 977 - 0511.
Members of our staff are fluent in English, Spanish, Mandarin, and Tagalog.
